FOR AGENT USE ONLY
Educational & Promotional Website Pending Approval
From Contracted SCN
____/____/2026
Accessibility Statement
Our Commitment
PellaCare LLC is committed to providing a digital experience that is accessible to the widest possible audience, including members of our caregiver community and those seeking Medicaid support in New York. We believe that everyone should have equal access to the resources and care information available on our site, regardless of their technology or ability.
Our mission to empower elder care starts with clear communication. We are continuously working to improve the accessibility of our web platform for all users, adhering to evolving standards and best practices to ensure a supportive environment for our community.
Standards & Compliance
PellaCare LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards to provide a clean and navigable experience for all caregivers.
Improvements & Limitations
While we strive for complete accessibility, some parts of our site may not fully conform to the strictest standards yet. We are actively working on improving high-contrast modes and screen reader descriptions. If you encounter any issues with specific functional elements or third-party plugins, please let us know so we can address these limitations promptly.
Request Assistance
If you need assistance with any part of our website or require information in an alternative format such as large print or audio, our support team is ready to help. We are dedicated to providing the caregiver community with equal access to all social services and nutritional information provided on this platform.
Feedback & Contact
We welcome your feedback on the accessibility of PellaCare LLC. Please let us know if you encounter any barriers. You can contact our New York office via phone or email for immediate support regarding your accessibility needs.
(718) 662-8181